To request additional ad formats, you can directly submit the request from your dashboard. If the request is submitted correctly, it should go directly to your internal dashboard for processing.
In the event that the request was not submitted correctly, we may ask you to proceed from your personal dashboard or inquire about the specific formats you wish to add through the live chat.
However, please note that in some cases, we may need to evaluate the results of the currently provided ads before considering the addition of other ad formats.